Make your career a top priority, join our team of experts.
Priority Courier Experts is the leading on-call and scheduled service Transportation Company in the Twin Cities, with a daily reach into the five-state area. Established in 1997, Priority's fleet of 450 late model vehicles, including Tractor Trailers, Flatbed Moffett's, Dock Trucks, Specialty Dock Trucks, Curtain Side Dock Trucks, Flatbeds, Cars, Small Van's, and Full -Size Vans, we offer unmatched capabilities to meet every transportation need in the marketplace. .
The average length of employment for an office staffer is eight years, and some employees have been at the company since year one. The delivery business is one that will only continue to expand, thus constantly offering opportunities for advancement and compensation increases to those that demonstrate passion and expertise.
Customer Service Representative
Priority Courier Experts is looking for qualified and professional Customer Service Representatives to join our growing team. At Priority, we are committed to providing a positive work environment, offering growth and career opportunities for those pursuing advancement.
Join our team today to build a career of opportunities!
Starting at $23.00 per hour, with growth opportunities available as your skills advance.
Customer Service Representative Job Description:
Priority is the State's largest same-day transportation provider, delivering same-day on-demand services for over 5,000 Minnesota businesses. Our Customer Service Representative team provides a high level of service and support to every customer and driver.
By receiving inbound calls, our CSR team assists customers through the delivery process by entering the data into our system. The CSR opportunity is a fast-paced position that highlights your individual skills to provide exceptional and personalized customer service.
Customer Service Responsibilities:
- Respond to incoming customer and driver calls and emails
- Entering live shipping orders into our system
- Administrative tasks
- Other duties as assigned
- Commitment to providing excellent customer service
Customer Service Representative Skills and Qualifications:
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Ability to answer high volume of inbound calls
- Strong verbal communication
- Familiar with technology including Microsoft Word and Excel (willing to learn acceptable)
- Able to grasp new concepts quickly
- Strong typing skills
Customer Service Representative Compensation and Benefits:
- Starting wage of $23.00 per hour
- Two weeks PTO starting first day of employment / Three weeks PTO at year three
- Holiday pay on major holidays that fall on weekday
- Blue Cross Blue Shield Medical, Mutual of Omaha Dental & Vision
- Health Savings Account with company match
- Long-Term & Short-Term Disability and Life Insurance
- 401K with company match
To apply, email us at:
Senior Sales Operation Analyst
We are seeking a highly organized and analytical Sales Operations leader to support and optimize our sales team's performance. This role will be responsible for improving sales processes, maintaining and leveraging CRM systems, providing performance analytics, and collaborating cross-functionally to drive revenue growth.
The ideal candidate is data-driven, process-oriented, and thrives in a fast-paced, results-driven environment.
Key Responsibilities:
- CRM & Systems Management
- Own the configuration, maintenance, and optimization of the CRM (e.g., Salesforce, PipeDrive).
- Ensure accurate data entry, reporting, and system adoption across the sales team.
- Sales Reporting & Analytics
- Build and manage dashboards, KPIs, and reports to monitor team performance, pipeline health, and forecasting accuracy.
- Provide insights and recommendations based on sales trends and data analysis.
- Process Optimization
- Identify inefficiencies in the sales process and implement improvements.
- Standardize and document sales workflows, playbooks, and tools.
- Sales Enablement
- Support onboarding and training of new sales team members on tools and processes.
- Collaborate with Marketing and Product to ensure the sales team has the right content and materials.
- Quota & Territory Planning
- Assist in developing and managing sales quotas and territory assignments.
- Monitor quota attainment and suggest adjustments as needed.
- Cross-Functional Collaboration
- Partner with Marketing, Finance, Product, and Customer Success to align on goals, reporting, and customer handoff processes.
- Contribute to planning and execution of sales strategies and campaigns.
Qualifications:
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- 3-5+ years of experience in Sales Operations, Revenue Operations, or a similar role.
- Proficiency in CRM systems (Salesforce, HubSpot, etc.) and Excel/Google Sheets.
- Experience with BI and analytics tools (e.g., Tableau, Power BI, Looker) is a plus.
- Excellent organizational and project management skills.
- Strong interpersonal and communication skills.
- Detail-oriented with a strategic mindset.
Preferred Qualifications:
- Experience in a B2B, logistics, or high-growth environment.
- Familiarity with sales enablement and productivity platforms (e.g., Outreach, Gong, ZoomInfo).
- Knowledge of sales compensation design and incentive tracking.
Benefits:
- PTO starting first day of employment
- Blue Cross Blue Shield Medical, Mutual of Omaha Dental & Vision
- Health Savings Account with a company match
- Long-Term & Short-Term Disability and Life Insurance
- 401K with company match
Why Join Us:
- Be part of a high-growth team shaping the future of our sales organization.
- Collaborate with passionate and talented professionals across departments.
- Make a direct impact on revenue performance and company growth.